For lab operators · QA · Operations · IT · Procurement

Your instruments know when they're about to fail. Now you will too.

Real-time instrument health monitoring, predictive calibration alerts, and audit-ready data integrity — without replacing your validated equipment.

Whether you're managing compliance in a GMP pharmaceutical lab, running a multi-instrument contract testing facility, or overseeing process analyzers in a regulated plant — Trucision gives your team the visibility to prevent failures before they happen and the documentation to prove it when auditors ask.

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21 CFR Part 11

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ISO 13485

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SOC 2 Type II

Product dashboard

built for your whole team

Trucision works for everyone in your lab — not just one role.

Instrument reliability touches quality, operations, It, and procurement. Here's what each team gets.

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Quality & compliance teams

OOS investigations, audit trail gaps, and calibration failures — discovered by your auditor before your team.

Automatic CAPA record generation — timestamped, sensor-anchored, audit-ready

ALCOA+-compliant data chain of custody on every instrument data point

Calibration drift alerts 48–72 hours before instruments cross a compliance threshold

Inspection-ready dashboards — give the auditor a URL, not a binder

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Lab directors & operations leads

Unplanned downtime disrupts your sample queue. Reactive service means waiting days for a technician — dispatched without a confirmed diagnosis, into a problem you couldn’t describe precisely.
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48–72 hour advance failure prediction across calibration drift, thermal variance, and component wear

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Remote diagnostics shared with your service team accelerate resolution — often without needing an on-site dispatch

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Condition-based maintenance scheduling replaces fixed-interval guesswork

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Utilization data to justify instrument investment — and flag what’s being underused

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IT & systems teams

Every instrument vendor has a different data format. your LIMS doesn’t know the instrument’s health state. and IoT devices create security exposure.

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MQTT and REST integration with LIS — no proprietary protocol lock-in

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Pre-built connectors for major LIMS, ELN, and cloud data platforms

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Works in air-gapped and restricted-network environments with on-device buffering

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Role-based access control, immutable audit logs, SOC 2 Type II

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Procurement & facility operations

Fixed service contracts don’t reflect actual usage. emergency calls are expensive. you have no data to negotiate from at renewal.

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Utilization and failure mode data to negotiate your next service contract from evidence, not estimates

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Your own visibility into service SLA performance — your operational data alongside your vendor’s reporting

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Condition-based service models replace flat annual fees

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Before/after service cost baseline — quantify ROI for leadership

key outcomes — for your lab

Operational evidence, not marketing claims.

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failure prediction window

48–72 hrs

Average advance notice before an instrument failure — across calibration drift, thermal variance, and component wear signatures detected in real time.

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reduction in unplanned downtime

25–40%

Labs using condition-based monitoring reduce fixed-interval PM schedules with data-driven calibration and service windows.

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remote case resolution

35%

Of instrument service cases diagnosed and resolved remotely — a faster resolution path that your service team can activate without an on-site visit.

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time to first alert

2 Weeks

From instrument connection to first predictive health alert — including telemetry schema setup and first model deployment.

your industry, your compliance framework

Regulated labs aren't all regulated the same way.

Select your industry to see how Trucision maps to your specific compliance environment, instrument types, and risk profile.

In GMP environments, a calibration gap isn't an inconvenience — it's a batch hold.

21 CFR Part 11 • 21 CFR Part 211 • EU GMP Annex 11 8 • ICH Q10 • ALCOA+

Built for your whole team

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HPLC and LC/MS systems

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Gas chromatographs (GC)

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UV/VIS and IR spectrophotometers

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Dissolution testers

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pH meters and karl Fischer titrators

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Environmental monitoring sensors (temperature, humidity, particle counts)

Biggest risks without monitoring

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Calibration drift found during batch release testing — batch hold, OOS investigation, potential rejection

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OOS result caused by instrument failure, not sample failure — investigation, regulatory reporting obligation

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Audit trail gaps in electronic records — FDA Form 483 observation, warning letter risk

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Fixed-interval calibration misses drift between cycles — instruments used out-of-spec without anyone knowing

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outcome 1

Prevent batch holds

Calibration drift alerts notify your QA team before instruments go out of spec — not after a failed QC sample identifies the problem.
outcome 2

Audit-ready electronic records

Every instrument event, calibration state, and data point carries a complete ALCOA+ chain of custody: instrument id, operator identity, timestamp, environmental conditions. system-generated, tamper-evident.
outcome 3

Prevent batch holds

When an OOS result occurs, trucision provides the instrument health history for the preceding 72 hours — the first thing an investigator needs and the thing that typically takes two days to reconstruct manually.

DGR traceability and CAPA documentation don’t have to be a six-week manual exercise after every nonconformance.

ISO 13485 • 21 CFR Part 820 • EU MDR/IVDR • ISO 9001

Built for your whole team

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Tensile and compression testers

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Coordinate measuring machines (CMM)

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Particle counters and cleanroom monitoring systems

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Hardness testers

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Surface roughness and optical profilometers

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Environmental monitoring sensors

Biggest risks without monitoring

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Instrument failure during a production run — DHR gap on all parts produced during that window

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IQ/OQ/PQ documentation manually maintained — recertification is expensive, slow, and error-prone

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Cleanroom environmental excursion not caught in real time — batch quarantine, corrective action, potential recall

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CAPA records created reactively with incomplete instrument context — investigation takes longer, findings are weaker

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outcome 1

Prevent batch holds

Calibration drift alerts notify your qa team before instruments go out of spec — not after a failed qc sample identifies the problem.

outcome 2

Audit-ready electronic records

Every instrument event, calibration state, and data point carries a complete alcoa+ chain of custody: instrument id, operator identity, timestamp, environmental conditions. system-generated, tamper-evident.

outcome 3

Prevent batch holds

When an OOS result occurs, trucision provides the instrument health history for the preceding 72 hours — the first thing an investigator needs and the thing that typically takes two days to reconstruct manually.

A moisture analyzer failure at a critical control point isn't a lab problem — it's a production stop.

fda fsma • iso 22000 • haccp • sqf • brc global standards

Built for your whole team

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Moisture and water activity analyzers

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Near-infrared (NIR) analyzers

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Texture analyzers and rheometers

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pH meters and titrators

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Checkweighers and X-ray inspection systems

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Environmental monitoring sensors

Biggest risks without monitoring

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Instrument failure at a HACCP critical control point — line stop, potential product hold or recall risk

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Calibration drift in moisture or NIR analyzers — incorrect QC results — shelf-life or food safety risk

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Manual calibration logs fail FSMA supplier verification audit — corrective action required, audit finding on record

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Emergency service call during peak season — 2–5 day wait for a field technician

Blue illustration of scientific equipment including DNA model, microscope, pills, test tubes, flask, and chemical tank.

outcome 1

Prevent batch holds

Calibration drift alerts notify your qa team before instruments go out of spec — not after a failed qc sample identifies the problem.

outcome 2

Audit-ready electronic records

Every instrument event, calibration state, and data point carries a complete alcoa+ chain of custody: instrument id, operator identity, timestamp, environmental conditions. system-generated, tamper-evident.

outcome 3

Prevent batch holds

When an OOS result occurs, trucision provides the instrument health history for the preceding 72 hours — the first thing an investigator needs and the thing that typically takes two days to reconstruct manually.

ISO 17025 accreditation audits don't care that your icp-ms had a bad day. your qc data does.

iso 17025 • a2la accreditation • nelap / tni standard • nelap / tni standard

Built for your whole team

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ICP-MS and ICP-OES systems

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GC/MS and GC-FID systems

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TOC analyzers

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Ion chromatographs

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Atomic absorption spectrometers

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Flow injection analyzers

Biggest risks without monitoring

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Instrument drift between QC sample runs — client sample results affected before drift is formally detected

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Accreditation renewal: manually maintained equipment logs — auditor findings, potential scope reduction

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Turnaround time pressure: instrument downtime during hold-time sample window — sample invalidation

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Matrix interference or detector degradation between calibration cycles — not caught until QC fails

Blue-toned illustration of DNA model, microscope, medicine bottle, capsules, test tubes, flask, and lab equipment.
outcome 1

Prevent batch holds

Calibration drift alerts notify your qa team before instruments go out of spec — not after a failed qc sample identifies the problem.

outcome 2

Audit-ready electronic records

Every instrument event, calibration state, and data point carries a complete alcoa+ chain of custody: instrument id, operator identity, timestamp, environmental conditions. system-generated, tamper-evident.

outcome 3

Prevent batch holds

When an OOS result occurs, trucision provides the instrument health history for the preceding 72 hours — the first thing an investigator needs and the thing that typically takes two days to reconstruct manually.

When your process GC goes down in a refinery, you can't always get a field technician there within the same week.

OSHA PSM • API Standards • ATEX / IECEx • ISO 9001 / ISO/IEC 80079

Built for your whole team

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Process gas chromatographs (process GC)

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Viscometers and rheometers

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Karl Fischer water content analyzers

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Flash point and distillation testers

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Online and at-line NIR and Raman analyzers

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ATEX-rated process analyzers in classified areas

Biggest risks without monitoring

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Process GC downtime in a refinery — quality decisions made without analytical data — process safety risk or specification failure at product transfer

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ATEX instrument failure in a hazardous classified area — field service entry requires confined-space protocols — days of delay before diagnosis

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Fixed PM schedule misses actual degradation — instrument fails between planned maintenance visits

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Without remote pre-diagnosis data, dispatch occurs without confirmed root cause — increasing second-visit rates and the time before the right part is on site

Blue-toned illustration of scientific equipment including DNA model, microscope, pills, test tubes, flask, and reactor.

outcome 1

Prevent batch holds

Calibration drift alerts notify your qa team before instruments go out of spec — not after a failed qc sample identifies the problem.

outcome 2

Audit-ready electronic records

Every instrument event, calibration state, and data point carries a complete alcoa+ chain of custody: instrument id, operator identity, timestamp, environmental conditions. system-generated, tamper-evident.

outcome 3

Prevent batch holds

When an OOS result occurs, trucision provides the instrument health history for the preceding 72 hours — the first thing an investigator needs and the thing that typically takes two days to reconstruct manually.

Your clients audit your instruments. You need to be ready before they schedule the visit.

GLP (21 CFR Part 58) • ISO 17025 • OECD GLP • Sponsor-specific SOPs

Built for your whole team

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Multi-OEM analytical fleets (HPLC, GC, LC/MS, ICP — Agilent, Waters, Thermo, Shimadzu)

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Stability chambers and environmental monitoring systems

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Dissolution and disintegration testers

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Spectrophotometers (UV/Vis, FTIR, Raman)

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Online and at-line NIR and Raman analyzers

Biggest risks without monitoring

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Sponsor audit finds instrument qualification gap — study data challenged — repeat testing cost and client relationship damage

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Multi-OEM fleet: each vendor's data format and service portal — no unified instrument health view across the lab

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Instrument failure during a GLP study — study integrity question — sponsor notification required under GLP regulations

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Utilization imbalance: some instruments chronically overloaded, others underused — billing inefficiency and accelerated wear

Blue-toned scientific illustration showing DNA model, microscope, pill bottle, test tubes, flask, and lab equipment.

outcome 1

Prevent batch holds

Calibration drift alerts notify your qa team before instruments go out of spec — not after a failed qc sample identifies the problem.

outcome 2

Audit-ready electronic records

Every instrument event, calibration state, and data point carries a complete alcoa+ chain of custody: instrument id, operator identity, timestamp, environmental conditions. system-generated, tamper-evident.

outcome 3

Prevent batch holds

When an OOS result occurs, trucision provides the instrument health history for the preceding 72 hours — the first thing an investigator needs and the thing that typically takes two days to reconstruct manually.

platform capabilities

What Trucision delivers to your lab.

Numbers below reflect customer-validated outcomes and modeled impact across portfolios of 500+ deployed instruments.

Instrument Health Monitoring — Every Device, One View

See the operational state of every connected instrument in real time — cycle counts, error codes, environmental readings, and health scores. Know before your team does when something is about to go wrong.

Predictive Calibration Alerts — Before You Go Out of Spec

Trucision models calibration drift from real usage data, not fixed-interval schedules. Your QA team receives an alert 48–72 hours before an instrument crosses a compliance threshold — not after a failed QC sample triggers the investigation.

Automated Compliance Documentation

Every instrument event generates a structured record — timestamped, operator-attributed, sensor-anchored, ALCOA+ compliant out of the box. When an auditor asks for the instrument history on a specific batch date, you pull a dashboard filter, not a binder.

Remote Diagnostics — Resolve Without Waiting

When an instrument alerts, your service contact sees the same diagnostic data you do — often diagnosing and resolving the issue remotely before dispatching a technician. For labs in remote or access-restricted environments, this is not a nice-to-have.

better together

The instruments you have. The service operation you rely on. Both get smarter.

Trucision doesn't replace your instruments or your OEM service relationship. It gives both sides the same real-time diagnostic picture — so when something needs attention, everyone already knows what it is.

For your lab

The instruments you've already purchased, qualified, and validated — HPLC systems, GCs, dissolution testers, process analyzers — don't need to be replaced or upgraded. Trucision's lightweight edge agent connects to what you have, reading instrument health data without modifying anything your QA team has validated.

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Works on instruments purchased 3, 5, or 10 years ago

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No firmware changes, no hardware modification, no re-qualification trigger

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Connects to your existing LIMS and data infrastructure — no parallel system to maintain-based maintenance scheduling replaces fixed-interval guesswork

instrument health timeline
instrument health timeline

For your service team

When your instrument alerts, your service contact sees the same diagnostic data you do — in real time. That means when a technician is dispatched, they arrive with a confirmed diagnosis, the right parts, and a resolution plan. Fewer second visits. Faster resolution. A service relationship that works the way it was supposed to.

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Shared diagnostic dashboard — your team and your service contact, same data

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Service calls start with a pre-confirmed diagnosis, not a symptom description

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Service calls start with a pre-confirmed diagnosis, not a symptom description

data integrity & compliance

Data integrity isn't a feature. It's the foundation.

ALCOA+ means every data point must be Attributable, Legible, Contemporaneous, Original, and Accurate. Trucision enforces this at the instrument layer — not at the LIMS layer where it's already too late to fix a chain-of-custody gap.

Chain of Custody

From Instrument to Audit Trail

Every measurement carries its provenance: instrument serial number, calibration state at time of reading, operator ID, environmental conditions, and an immutable timestamp. This is ALCOA+ at the sensor layer — not reconstructed after the fact in a LIMS entry.

Electronic Records

21 cfr part 11 and eu annex 11 ready

Electronic records are generated at the source, not transcribed from paper logs. Electronic signatures are linked to authentic user identities. Audit trails are system- generated and cannot be modified - meeting FDA and EU GMP requirements for computerized systems in regulated environments.

Corrective Action

Capa without the manual work

When a deviation occurs, Trucision auto- generates a structured CAPA record: the triggering event, instrument sensor history for the preceding window, operator actions, and resolution steps. Date-stamped and locked at creation - ready for quality review without reconstruction.

21 CFR PART 11ISO 13485EU ANNEXSOC 2 TYPE IIGDPR
21 CFRISO 13485EU ANNEXSOC 2GDPR
From kickoff to recurring revenue

Six steps. Two weeks to first dashboard. No firmware rewrite.

An integration playbook designed for OEM engineering and service teams - not a SaaS rip-and - replace.

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STEP 01

Assess

We review your instrument list, OS environments, and network architecture. We identify which instruments are connectable today and whether any require a gateway device. No site visit required for the initial scoping — this happens remotely.

STEP 02

Connect

Structured telemetry flows securely overMQTT or REST with TLS encryption-including in air-gapped or low-connectivity environments. Un-device buffering ensuresno data loss during network interruptions.

Key point

No re-validation of the instrument itself. The agent observes; it does not modify your validated state.

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STEP 03

Configure

Data flows into your existing LIMS, ELN, orYour instrument's data schema is mapped, telemetry flows into the dashboard, and alert thresholds are set based on your QA team's specifications. First predictive health dashboard is live within two weeks of kickoff.

STEP 04

Monitor

Your team has continuous visibility.Your QA lead gets compliance documentation automatically. Your service contact gets remote diagnostic access when somethingalerts. The system runs — and gets more accurate as it learns your specific instrument's operational baseline.

LineLineLine
STEP 01
Assess
We review your instrument list, OS environments, and network architecture. We identify which instruments are connectable today and whether any require a gateway device. No site visit required for the initial scoping — this happens remotely.
STEP 02
Connect
Structured telemetry flows securely overMQTT or REST with TLS encryption-including in air-gapped or low-connectivity environments. Un-device buffering ensuresno data loss during network interruptions.
Key point
No re-validation of the instrument itself. The agent observes; it does not modify your validated state.
STEP 03
Configure
Data flows into your existing LIMS, ELN, orYour instrument's data schema is mapped, telemetry flows into the dashboard, and alert thresholds are set based on your QA team's specifications. First predictive health dashboard is live within two weeks of kickoff.
STEP 04
Monitor
Your team has continuous visibility.
Your QA lead gets compliance documentation automatically. Your service contact gets remote diagnostic access when something
alerts. The system runs — and gets more accurate as it learns your specific instrument's operational baseline.

from the field

Operators speaking from inside their labs.

“This is going to do wonders for their service technicians. Instead of guessing, they can use this platform, see the key diagnostics, explained by evidences from full error history and and immediately understand what’s going on.”

- Lab Manager
US Lab Network

“From an executive point of view, I’m excited about what I’m seeing in our platform. It gives us a way to look at utilization, rework, and outsourcing costs across our network, not just a single lab. Every dollar we save in efficiency has a 5–6× impact on revenue, so anything that reduces rework, prevents downtime, and cuts inter‑lab shipping directly improves our P&L.”

- SVP Procurement,
US Lab Network

Get started

Your instruments are generating health signals right now. You just can't see them yet.

We'll show you what your instrument data looks like in a Trucision dashboard — using telemetry patterns from instruments like yours. No commitment. One hour.

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